Returns & Exchanges

At The Lost Co, we want to ensure you have the right gear for your next adventure. If you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in new, resellable condition.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Get Refunded

  Once our warehouse team inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.